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Customer Support

Technical Support Engineer

Troubleshoot and resolve technical issues for enterprise clients.

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Diagnose and resolve technical issues for enterprise clients across our software, ERP, and hardware products, escalating to engineering when needed.

Requirements

  • Two or more years in technical support or a related engineering role
  • Comfortable reading logs, APIs, or system configs to diagnose issues
  • Clear communication with non-technical client stakeholders

Nice to have

  • SQL or scripting skills
  • ERP or SaaS support experience
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